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Optimize Call Center Operations

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Multi-Mode

When Quota Matters

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Agile webCATI

And Predictive Dialing

Multi-Mode

Sample Management

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CATI and Web Survey

Hosted Solutions

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Achieve early insights with real-time sample management

Actively manage sample

Monitor quota attainment

Take corrective action

Deliver daily insight

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Survey Management

On-Device

Online

On-Phone

On-IVR

2014 CfMC Users Conference  |  April 24-25, 2014   |  Las Vegas, Nevada  

Online & On-Device
Phone & IVR
ANALYTICS
DIALER
HOSTING

A: USERS, USERS, USERS

We interviewed Brian Carson, Director, IT/DP at MAXimum Research, to get more details on what you’ll learn from the user panel discussions at the CfMC conference in April. Brian has attended the conference each year since 2001.

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