Join us in Tampa for Two Days
of Industry Best Practices
Market Research studies are now conducted simultaneously in a variety of modes including CATI, CAPI, Web, IVR, and smart phone. Clients want faster insights, better data access for ad hoc analysis…and lower overall costs
Send your team to learn how your company can optimize the data collection process across all methods AND deliver results more efficiently to your clients.
Who Should Attend?
- Call Center Managers & Supervisors
- Web Survey Specialists
- Project Managers
- Survey Programmers
- Data Analysts
Join us to Learn:
- Multi-Mode Survey Management
- New Study Reporting Options
- Efficiency ResearchOperations Management
Early Registration Rate Deadline Extended!
Conference Registration Rate: $200
Multiple Registrations: Register TWO or more and receive a discount of $25 per registration
Cancellation Policy: No cancellations/refunds after 3/25/2013
Thursday evening (April 18, 6PM-8PM), we will be hosting all users, conference attendees and their guests by the hotel pool for the President’s Reception.
Local marketing research and opinion polling-related companies are welcome to attend at no charge. Registration is required.
Subject to Change
Day 1 – Thursday, April 18, 2013
7:30AM – 9:00AM Breakfast sponsored by Key Research Solutions
Exhibitor Showcase Open
9:00AM – 9:15AM Welcome!
9:15AM – 9:45AM
CEO Address: Mary McDougall
9:45AM – 10:45AM
Keynote Speaker: Merrill Dubrow on “Making a Difference within Your Company”
10:45AM – 11:15AM Break with Exhibitors
11:15AM – 11:45AM
Software Report Updates and New Capabilities
11:45AM – 12:15PM Navigator – New Features
12:15PM – 1:30PM Lunch is served – Sponsored by Rosetta Studio Intl/ ATP Canada Exhibitor Showcase Open
1:30PM – 2:30PM Integrating 3rd party Software : Charts & Graphs, featuring:
- Rosetta Studio
2:30PM – 3:00PM Building, Maintaining and Managing DNC Lists
3:00PM – 3:30PM Break with Exhibitors
3:30PM – 4:00PM Best Practices for Managing the CfMC Environment – Setting up multiple environments
4:00PM – 4:30PM Data Integrity: Testing programs and checking data. Smart RDG
4:30PM – 5:00 PM Squeaky Wheels Input Session – Bring your opinions!
6:00PM - 8:00PM : President’s Poolside Reception – Dinner will be served.
Day 2 – Friday, April 19
7:30AM – 8:30AM: Breakfast
Exhibitor Showcase Open
8:30AM – 9:00AM
The Squeaky Wheel Response
9:00 – 9:30AM Integrating Third Party Software: Cint Sample
9:30AM – 10:15AM Multi-Modal
10:15AM – 10:45AM : Break with Exhibitors
10:45AM – 11:15AM CSS for Dummies
11:15AM – 11:45AM Cron Jobs: Setting up Reports to Run Automatically
11:45PM – 1:00 PM: Lunch Exhibitor Showcase Open
1:00PM – 1:45PM Speed Learning – Quick & Useful Tips Panelists include:
- Ed Ledek – Key Research
- Brian Carson – Maximum Research
- Laurie Esposito – Laurie’s Scripts
- Jim Blachowicz – Q & A Research
- JoAnn Kunberger – The Reed Group
- Jim Laguna – LHK Partners
1:45PM – 2:30PM How to get the most out of your Dialer Featuring: The new Celeus Dialer Console, scheduling monitors, sound file access
2:30PM – 3:00PM Break with Exhibitors
3:00PM – 3:30PM Programming Techniques: Making your phone room more efficient
3:30PM – 4:15PM The Text Editor Debate
4:15PM – 5:00PM Wrap-up / Q&A
Location and Hotel Information
Tampa Marriott Westshore Hotel – Tampa, Florida, $139/night. Room availability is limited; we encourage attendees to book early.
Hotel reservations end 3/31/2013. Group registration code: cfmcfma
Address: 1001 N Westshore Boulevard · Tampa, Florida 33607 | Driving directions
The conference hotel is approximately 2 miles from the TPA airport.
Attendees to the conference will enjoy the following on-site benefits:
- Complimentary shuttle to/from the airport
- Complimentary self parking
- 20% discount in restaurant for all attendees
- Free Wifi internet access in guest rooms
Area Airports: Visit Tampa International (TPA) airport website
Transportation from the Airport to the Conference
- Airport shuttle service, on request, complimentary : Shuttle Phone: 1 813 287 2555, a courtesy phone is available
- Alternate transportation: Super Shuttle; fee: 15 USD (one way) ;reservation required
- Bus service, fee: 15.00 USD (one way)
- Estimated taxi fare: 15.00 USD (one way)