The TCPA ruling from the FCC that went into effect on July 10, 2015, which was intended to protect consumers against unwanted robo calls and spam texts from telemarketers, also has provisions that can significantly influence the way phone survey research is conducted. Jeffrey Poston, partner, Crowell and Moring, will give a keynote presentation at the Survox Summit on this topic. His session on TCPA Regulations and How to Avoid Litigation will review:
- How this ruling impacts phone research
- Strategies to help researchers cope with the implications of this ruling
- How technology and processes can help researchers adapt to this environment while still being able to meet goals for projects, budgets and timelines
This is one of the many key topics of interest to marketing research and opinion polling organizations that will be discussed at the Survox Summit in Philadelphia on Thursday, October 8.
Jeffrey Poston is a partner in the Washington, D.C. office of Crowell & Moring and is co-chair of the firm’s Privacy and Cybersecurity Group and a member of the Litigation Group. He is a trial attorney by trade focused on counseling and defending clients in complex data protection matters involving class actions and regulatory enforcement actions. He has represented clients in a variety of industries, including higher education, automotive, and defense in matters involving privacy and protection of personal information. This includes defending and counseling clients in class actions asserting violation of the Telephone Consumer Protection Act (TCPA).
The 2015 Survox Summit
Join us, industry experts, and your peers for our annual Users Conference, the 2015 Survox Summit. Learn how CFMC and Survox technology is helping users leverage multi-mode capabilities to:
- Improve operational efficiency
- Reduce costs
- Grow their business