our philosophy
a unique company with powerful software
Our founders and leaders have instilled in this company a spirit of striving to serve the long-term needs of the survey research marketplace.
Our primary goal is to constantly develop quality software and provide quality survey services in support of our clients’goals and aspirations.
We develop software and relationships that stand the test of time. Our software, our services, and our relationships are backed by our nonstop support mantra - meaning we will do whatever is possible to make sure your surveys collect the right data from the right people at the right time.
Our support team watches your back while our development team looks out for your future!
more about CfMC
As a company, we strongly believe in these five guiding principles:
- Maintain a stature of high business integrity. We value, encourage, and maintain long term client relationships…and long term employees.
- Develop operations with high performance in mind. Develop high-octane software for the survey research industry. Our products typically outperform our competitors’ on complexity, volume, and continuity of our products.
In fact, most of our product enhancements and improvements are due to a high level of attention to bugs, problems, and the wishes of our clients. - Invest in the future. We place significant importance on developing for the future. More than 50% of our annual budget is dedicated to software development and client support.
- A company by the people for the people will encourage greatness. Each CfMC employee is an owner of the company. This personal investment translates into innovative, responsible, and long-term employees who are motivated by satisfying client needs.
- Listen to your clients. Our clients provide crucial development direction. Our support, development, and client relations teams strive to be in-tune with client needs.
Constant communication and feedback opportunities (like the corkscrew report at our Users’ Conference) are a must in maintaining the survey industry’s client-focused software company.
