example nets and stats
SAMPLE TABLE - NETS AND STATS
Q4. OVERALL, HOW SATISFIED WOULD YOU SAY YOU HAVE BEEN WITH HAMMER'S HARDWARE?
2004 2005 2006
----- ----- -----
TOTAL 300 300 300
NO ANSWER 87 117 109
TOTAL RESPONDING 213 183 191
100% 100% 100%
SATISFIED (NET) 131 115 106
--------------- 62% 63% 55%
VERY SATISFIED (4) 106 91 75
50% 50% 39%
SATISFIED (3) 25 24 31
12% 13% 16%
DISSATISFIED (NET) 82 68 85
------------------ 38% 37% 45%
DISSATISFIED (2) 40 35 43
19% 19% 23%
VERY DISSATISFIED (1) 42 33 42
20% 18% 22%
MEAN 2.92 2.95 2.73
STANDARD DEVIATION 1.21 1.19 1.20
STANDARD ERROR 0.08 0.09 0.09
MEDIAN 3 3 3
COMPUTERS FOR MARKETING CORPORATION - SAMPLE TABLES
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