superior sample management
experience complete control
CfMC data collection software gives you full control over your data set throughout your project – from building sample, through fielding, and all the way to analysis and reporting.
see webSurvent specific sample capabilities
New sample management features in version 8.1
The latest version of Survent, v8.1 enables many new features which allow your operations to continue while you make sample adjustments. These new sample management features and capabilities are available in Survent v8.1:
While a study is live, the study Supervisor can:
- add numbers
- move numbers from any calling stack and into another stack
- assign numbers to a special interviewer type
- retire numbers
- "remake" numbers as if calling them for the first time
- prioritize - pick any set of numbers to call "right now"
While a study is live, the study server will:
- automatically retire sample records when a quota group is full
- allow 10 million sample records
- "link" phone records for various "cluster" designs, without questionnaire programming
Survent (for CATI) sample control capabilities
- market/quota groups – up to 960 markets or time zones
- replicate - grouping and treating segments differently based on pre-determined rules
- call metrics - start-time, time-on-call, and total time on all calls
- do not call list - include and control for numbers on a DNC in real time
- manage sample assignments by hour to improve hit rates in each time zone – we even maintain a time zone file for your use
- elaborate dialing algorithms can be used
- interviewers can be assigned special abilities for refusal conversion or foreign language surveys
- interviewers can OWN records such that only they can work on them
- duplicate records can be allowed or disallowed for up to three control fields, e.g.. phone #, business name, last name
- easily pass data to and from sample sets
webSurvent (for web surveys) sample capabilities
- start and end time data stamps
- access to surveys can be “open” or “closed” (i.e. password-required)
- passwords can be auto-generated or built based on pre-defined logic
- suspend-resume functionality - respondents can suspend the survey at any time and return to start where they left off. Once a respondent completes or is terminated from the survey then that survey cannot be accessed again
- respondents can be steered to separate surveys based on sample, question logic, market, or another pre-defined data point in an ODBC compliant database.
- with eMailer, you can customize the messages being sent to specific groups or segments of respondents.
- user-data can be passed through links and URLs
