web survey services
your back room operations
Top research companies and smaller operations depend on the Service Bureau's programming and hosting services for their web surveys. Stong programmers and stronger software combine for this unbeatable survey service.
survey programming
Each Service Bureau staff member is an experienced research manager and a power-user of CfMC software. On average, project managers have over 14 years of experience programming and managing projects for leading research providers.
Add to this experience their close orientation to CfMC's software developers and you get a cutting-edge data collection services group.
survey complexity and research creativity is encouraged here - our research industry experts and webSurvent engine have yet to be stumped. We provide top-notch quality control on a proven survey engine that is widely used by top survey researchers around the globe.
quality control ensured — the Service Bureau's commitment to quality is why the industry's top research companies rely on the CfMC Service Bureau for their programming, hosting, and study management tasks.
webSurvent capabilities — Based on the most powerful data collection software in the industry, Survent delivers powerful, creative, and reliable results in any language.
data collection quality control
The CfMC Service Bureau employs a host of measures to ensure that gamers and “professional respondents” are filtered from your web surveys.
In addition to employing “one password per respondent” validation, we utilize java script and cookie checking code that prevents respondents from changing their password. We also apply research techniques such as survey timers and water mark verification to ensure that the respondent is a true survey participant and not a computer or someone seeking to game the system.
While we always spot check data, we also encourage our clients to write surveys with seed questions. Seed questions will help in flagging respondents who are either not paying attention to the survey or who attempt to game the system.
CfMC developers and our service professionals are constantly working to improve CfMC security and quality control procedures to ensure our clients get the very best in data and service quality.
survey hosting and reporting
CfMC's experienced staff of researchers will manage your project from questionnaire hosting to real-time data tabulation. Tap into the Service Bureau for these web survey services:
survey hosting
CfMC maintains a high capacity network of Linux web servers in multiple data centers dedicated to hosting webSurvent and webCATI studies, programmed by you or our Service Bureau experts.
online reporting
The Service Bureau programs and hosts privately-branded online Mentor tables. See an example of a tables portal demonstrating our online reporting capabilities.
project management
Using the Service Bureau for your web surveys means you take advantage webSurvent's powerful sample and quota management capabilities. We also use eMailer to e-mail survey invitations and reminder notices for surveys
Other services performed by the service bureau include javascript programming and incentives management.
sample and translations procurement
CfMC maintains favorable industry relationships with a preferred group of panel and translation companies in the US and abroad and secures some of the best rates in the industry.
Whether it's a Pharma, B2B, or Consumer research, because of our preferred relationships, you benefit by taking advantage of our ability to secure some of the lowest rates from the very best in quality panel and translation suppliers.
service bureau links
tabulations and real-time reporting
