Resources

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CfMC software leases include frequent updates and documentated resources available 24/7.  Here are a few of the resources available to licensed CfMC users.

Online product documentation & downloads

Code Library
Click to preview the Code Library

Licensed CfMC users gain access to our online documentation, example sets, and useful programming tools at no additional charge.

  • CfMC Dokuwiki: Online documentation on our core products: Survent, webSurvent, and Mentor.
  • webSurvent / webCATI Code Library:  example code and working demonstrations of many commonly used features, including HTML formatting, question and error presentation, and implementing runtime javascript error checking via the CfMC function library.
  • Syntax Highlighters for UltraEdit & Textpad (screenshot) : increase Web programming efficiency by highlighting standard Survent syntax, webSurvent formatting commands, CSS elements, HTML tags, and CfMC JavaScript functions.
  • CfMC JavaScript Library: Over 30 JavaScript functions geared specifically to Web survey researchers are included in each webSurvent license giving users more quality control and user experience options.
 

subscribing to Spec-Talk™ lists

Spec-Talk is an e-mail distribution lists are used by the CfMC User community to discuss issues related to the use of CfMC software.

CfMC also uses these lists to alert users of releases, updates, and other support/development-related announcements.  Each client is required to have at least one representative on Spec-Talk.

In addition, CfMC hosts two interest-based groups “Nav-Talk” for Navigator users and those  interested in Navigator, and “Web-Talk” for CfMC users who use webSurvent and webCATI.

To subscribe to one of these groups and begin receiving email from CfMC and other list memnbers, please fill out the form below.  Our moderators will verify your status as a CfMC user and approve your membership.

Users can also access the Spec-Talk list via Google Groups. Contact Support for more information.

Your Name (required)

Your Email (required)

Name of Licensed CfMC User company

 Spec-Talk Nav-Talk Web-Talk

guidelines for using discussion lists

Spec-talk™ and our other Talk lists are moderated discussion lists. As such, we ask that list subscribers adhere to our guidelines for spec-talk participation. The range of topics addressed via spec-talk should be limited to issues of importance to CfMC users or the marketing research industry.

Please do not use a CfMC discussion list to post job opportunities or solicit business. Also, please refrain from sending attachments to these discussion lists.  The CfMC Support team monitors spec-talk discussions for accuracy, but does not accept liability for the information shared by users.

Free pre-recorded Navigator Webinars

Users of CfMC software can access our free  Navigator overview webinars. Six pre-recorded sessions are currently available (3 for webSurvent, 3 for webCATI) :

  • Creating a webSurvent/webCATI Project (Session 1)
  • Managing a webSurvent/webCATI Project (Session 2)
  • Analyzing webSurvent/webCATI Data (Session 3)

Product Feedback Form

Please share your experiences and product wishes using this form:

Your Name (required)

Your Email (required)

Your Company

Product/Utility
 Celeus Dialer Mentor Navigator Survent (non-webCATI) webCATI webSurvent

 

Feedback about your product experience


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